Report Builder Fails to Launch

Good day:

I've searched and found a whole lot of information regarding Report Builder's occasional failures to launch, but every single suggestion has not worked for me. I'll try to describe this as completely as possible.

PC 1: Login with my user id, navigate to either my test or production report server, click 'Report Builder'; application launches and can be used as expected. Login with a 2nd user id, and it works. OS is Win2003 Server. Because both logins work on this PC, which tells me the security credentials are set correctly.

PC2: Login with my user id, navigate to either my test or production report server, click 'Report Builder'; application fails to launch. I do not receive an error message or dialog. The 'frames' for the Report Builder form flash momentarily on the screen. Login with same 2nd user id, and it fails the same way. OS is WinXP SP2; all updates.

PC3: Login with my user id, navigate to either my test or production report server, click 'Report Builder'; application fails to launch. I do not receive an error message or dialog. The 'frames' for the Report Builder form flash momentarily on the screen. Login with same 2nd user id, and it fails the same way. OS is WinXP SP2; all updates.

On PC2 and PC3, I navigate to the ClickOnce cache in my profile, right-click and 'run as' the reportbuilder.exe file. Choosing 'run as' my login and providing a password -- voila -- the application runs. I have to manually set the link to the report server, but it appears all else works fine. Same situation when I use my 2nd user id. If I don't 'run as' and provide the password (just double-click to launch the file), I get the same 'flash frames' above.

Ultimately, the push is to get PC2 and PC3 to function as does PC1. My resident .NET expert is stumped, as am I. Please help.

I must not have provided enough information. What do I need to post in order to explain this situation better?

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The troubleshooting has begun.

WinXP SP2 w/o all the updates or .NET. Click 'Report Builder', which errors that I don't have .NET 2.0. Download and install redistributable package -- voila -- report builder works. Note there is nothing else on the box except WinXP SP2 and .NET 2.0.

This leads me to conclude that there's something in one of the patches from MIcrosoft that is preventing the report builder from working. PC2 ( from my original post ) has all the latest patches as well as a bunch of applications. PC3 has all the latest patches with SQL Server 2000 SP4 and Office 2007. Neither PC2 nor PC3 can run Report Builder. I'm now on PC4.

It's either a patch from microsoft causing this issue, or the order in which the patches were applied. I'm going to be testing the Report Builder after every installed patch ( yes -- I am that interested in getting to the bottom of this that I'd download over 75 patches one at a time ).

If I find anything, I'll post again.

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So apparently the software for a Kensington Trackball will prevent a .NET 2.0 ClickOnce application from launching. Like Report Builder. No kidding. I've uninstalled the tracball software and Report Builder works. Reinstalled the tracball software, Report Builder fails to launch. Uninstall the tracball software (leaving it off this time) Report Builder works.

Nice.